Returns Policy

 

WHAT can be returned?If you are not happy with your order, you can return it for a credit.


WHEN do items need to be returned by?
30days

WHERE do items need to be returned to?
Email customer service on info@richardcharles.com.au and we will give you the return address.

HOW do customers return items?
Email customer service on info@richardcharles.com.au and we will give you the exact details on how to reurn an item.

SHIPPING for returns?
If the returns is due to our error we will pay for eturn freight. 

CREDIT for returns?
We will credit your account.

Packing materials?
Items need to be in orginal packaging for returns and items must be returned in original form.